Legal

Privacy Policy

Last updated: 23 July 2026

Coherent Digital (“we”, “us”, or “our”) respects your privacy. This Privacy Policy describes how we collect, use, share, and protect personal information when you visit our website, use our products or services, or otherwise interact with us.

1. Information we collect

We collect information that you provide directly to us, information collected automatically when you use our services, and information from third parties. The categories of personal information we may collect include:

Information you provide

• Contact information such as your name, email address, phone number, postal address, and the name of your institution or organization.
• Account credentials and profile information, where you create an account with us.
• Information you submit when you contact us, request a trial, request a quote, or otherwise communicate with us, including any messages or attachments.
• Payment and billing information where applicable, processed through our third-party payment providers.
• If you apply for a role with us, information related to your application, such as your CV, employment history, qualifications, and references.

Information collected automatically

• Device and usage information including your IP address, browser type, operating system, referring URLs, pages visited, and dates and times of access. When you submit a form on our website, we record the IP address of the submission and use a geolocation service to derive your approximate location (country and region) for lead management and analytics purposes.
• Cookies and similar tracking technologies, as described in our Cookies section below.

Information from third parties

• Information from business partners, marketing agencies, analytics providers, and publicly available sources.

2. How we use information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our products and services.
• To process transactions and send related information including confirmations and invoices.
• To respond to your inquiries, communicate with you, and provide customer support.
• To send you marketing communications, where you have consented or where otherwise permitted by law.
• To monitor and analyze trends, usage, and activities in connection with our services.
• To detect, investigate, and prevent fraudulent or unauthorized activity, and to protect our rights and the rights of others.
• To comply with our legal obligations and enforce our terms.
• For recruitment and to evaluate job applications.

3. How we share information

We may share your personal information in the following circumstances:

• Service providers: With vendors and contractors who perform services on our behalf, such as hosting, analytics, customer relationship management, payment processing, and email delivery.
• Business partners: With trusted business partners where the sharing supports a service you have requested.
• Legal and safety reasons: Where required to comply with applicable laws, respond to legal process, or to protect the rights, property, or safety of Coherent Digital, our users, or others.
• Corporate transactions: In connection with a merger, acquisition, financing, reorganization, sale of assets, or similar transaction.
• With your consent: In other cases where you have given us your consent or directed us to share information.

We do not sell your personal information in exchange for monetary consideration.

4. Cookies and tracking technologies

We use cookies and similar technologies to operate our website, remember your preferences, understand how visitors interact with our content, measure the effectiveness of our marketing campaigns, and improve our services. The way we ask for your consent depends on where you are located. If you are visiting from the European Economic Area, the United Kingdom, or most other regions, non-essential cookies are only set after you give your consent through our cookie banner. If you are visiting from the United States, non-essential cookies are active by default and you have the right to opt out at any time using the cookie settings link on our website or the notice shown on your first visit; when you opt out, we stop analytics and marketing cookies and delete the tracking cookies we have set. You can change or withdraw your cookie preferences at any time through our consent banner or your browser settings. Disabling certain cookies may affect the functionality of our website.

5. Data retention

We retain personal information for as long as is reasonably necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting obligations, resolve disputes, and enforce our agreements. Retention periods vary depending on the nature of the information and the context in which it was collected.

6. Your rights and choices

Depending on your jurisdiction, you may have certain rights in relation to your personal information, which may include:

• The right to access personal information we hold about you.
• The right to request correction of inaccurate or incomplete information.
• The right to request deletion of your personal information, subject to certain exceptions.
• The right to object to or restrict certain processing of your personal information.
• The right to withdraw consent where processing is based on consent.
• The right to data portability, where applicable.
• The right to lodge a complaint with a supervisory authority.

To exercise any of these rights, please contact us using the details in the “Contact us” section below. We may need to verify your identity before fulfilling your request.

7. International transfers

Your personal information may be transferred to, and processed in, countries other than the country in which you reside. Where required by applicable law, we will ensure that appropriate safeguards are in place to protect your personal information when it is transferred across borders.

8. Security

We implement reasonable technical and organizational measures designed to protect personal information against accidental loss and from unauthorized access, use, alteration, or disclosure. No method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

9. Children’s privacy

Our services are not directed to children, and we do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us so we can take appropriate action.

10. Third-party links

Our website may contain links to third-party websites and services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

11. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this policy. Where the changes are material, we will provide additional notice as appropriate.

12. Contact us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Coherent Digital
623 S Fairfax St, Alexandria, Virginia, 22314, United States
Email: support@coherentdigital.net